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WORK & STORIES

Different challenges. Distinctive answers.

See how technology fits real work, from customer experiences to business operations. Choose an industry to find a story close to yours.

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Interface media has been reconstructed to illustrate solutions; these are not screenshots of client systems.

10 projects

QR traceability for exported produce
Manufacturing5 months

QR traceability for exported produce

The importer required lot-level traceability. Records were handwritten and reconstructing one lot took four days on average.

Reconstructing a lot record takes under 5 minutes
Matter management for a ten-person law office
Professional services5 months

Matter management for a ten-person law office

Files lived on personal machines, in email and in a filing cabinet. Nobody could answer the simple question: who is this matter waiting on.

Time to find a document down from 12 minutes to under 1
Syncing stock between a shop and four marketplaces
Retail4 months

Syncing stock between a shop and four marketplaces

A clothing shop sold on four marketplaces and over the counter. Stock was updated by hand each evening, so overselling was routine.

Orders cancelled for being out of stock down from 11% to 0.6%
Repair orders and parts quotes for a car garage
Automotive3 months

Repair orders and parts quotes for a car garage

The garage quoted by text message and tracked jobs on a whiteboard. When a customer asked about their car, somebody had to walk to the workshop and look.

Quote turnaround down from 2 days to 3 hours
Treatment courses and reminders for a spa chain
Beauty and wellness4 months

Treatment courses and reminders for a spa chain

Customers bought ten-session courses and typically stopped after the fourth. Nobody knew who was mid-course without leafing through a book.

Course completion up from 41% to 67%
Shifts and stock for a six-branch coffee chain
Food and beverage3 months

Shifts and stock for a six-branch coffee chain

Six branches reported stock in a group chat each evening. The owner did not know which branch was running out until somebody sent a message.

78% fewer mid-shift stockouts
An appointment system for a three-department clinic
Healthcare3 months

An appointment system for a three-department clinic

The clinic took bookings by phone and wrote them in a paper diary. Double bookings happened weekly. I built a booking system with conflict checks and automatic reminders.

No-show rate down from 23% to 8%
Classifying admission documents with a language model
Education2 months

Classifying admission documents with a language model

A training centre received a few thousand applications each intake and sorted them by hand. I put a model into the workflow with a quality harness and a cost ceiling.

91% of documents classified correctly without a human
Rebuilding a commerce site that loaded four times slower than its competitors
E-commerce3 months

Rebuilding a commerce site that loaded four times slower than its competitors

The old site took over eight seconds to show its main content on mobile. I rebuilt it and kept every existing URL.

Largest contentful paint down to 1.4 seconds
Replacing ten logistics spreadsheets with one system
Logistics4 months

Replacing ten logistics spreadsheets with one system

A factory ran inventory and delivery on ten shared spreadsheets. I replaced them with one system with roles and an audit trail.

6 hours of data entry saved weekly
INTERFACE DESIGN COLLECTION

10 projects. 10 ways to tell a story.

Each image includes desktop and mobile. Select an image to see it in full.

Produce traceability

Produce traceability

Illustrative design · Vietnamese interface

Legal case management

Legal case management

Illustrative design · Vietnamese interface

Omnichannel inventory

Omnichannel inventory

Illustrative design · Vietnamese interface

Auto workshop

Auto workshop

Illustrative design · Vietnamese interface

Spa treatment plans

Spa treatment plans

Illustrative design · Vietnamese interface

Coffee shops

Coffee shops

Illustrative design · Vietnamese interface

Clinic appointments

Clinic appointments

Illustrative design · English

Admissions management

Admissions management

Illustrative design · Vietnamese interface

Online store

Online store

Illustrative design · English

Warehouse operations

Warehouse operations

Illustrative design · Vietnamese interface